Delivery times

All of our products, both specially made and standard products, will be successfully delivered within 5 working days from dispatch, or often sooner.

Our production times vary depending on item and whether the item is specially made. Many of our standard items are kept in stock and could be sent out same day, however all items will be dispatched within 5 working days.

Very occasionally, unavoidable factors can delay a parcel eg. bad weather or postal strikes. If this happens we will contact you and, where possible and appropriate, will agree on a revised delivery date with you. Once your order has been dispatched we will be in touch again to let you know when to expect delivery.

All items will be delivered together and will not incur any additional delivery charge as Delivery comes free as standard.

Currently we provide delivery to Mainland UK only. Any questions regarding delivery across seas – please visit our Contact Us page.

Received an incorrect item?

We’re very sorry to hear you have an item that isn’t what you ordered. Please get in touch with us through our Contact page or call us on 01455 636388 so we can put things right for you.